Responsible Gaming
Gambling Should Be Entertainment
Online casino gaming should be enjoyed as a form of entertainment only. It is not a way to make money or solve financial problems. Casino games are designed with a house edge, meaning the odds always favour the casino over time. Please only gamble with money you can afford to lose, and never view it as an investment or income source.
Age Verification
Online gambling in the United Kingdom is only available to individuals aged 18 years or over. If you are under 18, you must not register with or use any online casino. Operators are legally required to verify your age before allowing access to gambling services.
If you are unsure of the legal gambling age in your jurisdiction, please check your local regulations before proceeding.
Warning Signs of Problem Gambling
Problem gambling can develop quickly. Please review the following warning signs. If you recognise any of these behaviours in yourself or someone you know, help is available:
- Chasing losses: Returning to gamble to recover money you've lost
- Hiding gambling: Concealing the extent of your gambling from family or friends
- Loss of control: Gambling longer or with more money than intended
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Gambling with borrowed money: Using credit cards, loans, or borrowed funds to gamble
- Mood changes: Becoming irritable, anxious, or depressed when not gambling
- Escalating stakes: Needing to gamble with increasing amounts to feel the same excitement
- Unsuccessful attempts to stop: Wanting to cut back or quit but being unable to do so
- Lying about gambling: Dishonesty with loved ones about your gambling activities
- Financial problems: Experiencing debt, unpaid bills, or financial hardship due to gambling
Self-Help Tools and Safer Gambling Features
Responsible online casinos offer a range of tools to help you stay in control of your gambling:
- Deposit Limits: Set a maximum amount of money you can deposit over a specified period (daily, weekly, monthly)
- Loss Limits: Cap the amount of money you are willing to lose in a given timeframe
- Reality Checks: Receive regular reminders of how long you've been gambling and how much you've spent
- Session Time Limits: Set a maximum duration for each gaming session
- Self-Exclusion: Temporarily or permanently close your account if you feel your gambling is becoming problematic
- Account Restrictions: Limit the games you can access or reduce betting limits on your account
We encourage you to use these tools proactively. They are designed to help you maintain control and gamble responsibly.
Support Organisations and Help Services
If you are struggling with problem gambling or are concerned about your gambling behaviour, please reach out to one of the following organisations:
United Kingdom
- GamCare – Free, confidential support, advice, and counselling for problem gamblers and their families. Tel: 0808 8020 133
- GamStop – The National Self-Exclusion Scheme for online gambling. Register yourself on a multi-operator self-exclusion scheme across all UK-licensed operators
- Gamblers Anonymous – Support groups and peer-to-peer help for people affected by problem gambling
International Support
- Australia: Gambling Help Online – Confidential counselling and support services
- Canada: Responsible Gambling Council – Evidence-based resources and support
- United States: National Council on Problem Gambling – Helpline: 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education gambling support
All of these services offer confidential support at no cost. Do not hesitate to contact them if you need help.
If You Need Help, Please Reach Out
Problem gambling is a serious issue, but it is treatable. If you or someone you care about is struggling with gambling, please seek help today. Speaking to a counsellor or calling a helpline is a positive step towards recovery. Remember, you are not alone, and support is always available.
Gambling should be fun. If it's no longer fun, it's time to get help.